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FAQ
Final Whistle Store Tournament Soccer Jersey Shop: Expanded FAQs
1. What types of jerseys do you sell?
We specialize in premium tournament soccer jerseys featuring designs from the FIFA World Cup, UEFA European Championships (Euro), Copa America, and other major international competitions. Our collection includes both current tournament editions and retro classics, representing iconic national team aesthetics perfect for matchday outfits, fan gear collection, and soccer memorabilia.
2. Are your jerseys official/licensed products?
We operate as an independent retailer and are not affiliated with FIFA, UEFA, or any national football association. Our jerseys are authentic-style recreations inspired by official tournament designs, manufactured with high-quality materials and detailed craftsmanship to offer fans an affordable way to showcase team pride.
3. Do you ship internationally? How long does delivery take?
Yes, we offer global shipping to most countries! Delivery estimates are as follows:
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USA & Canada: 7–14 business days
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UK & EU: 5–12 business days
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Australia & New Zealand: 10–18 business days
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Asia & Latin America: 12–22 business days
All orders include full tracking via reputable carriers like USPS, DHL, or FedEx.
4. What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay. Our checkout is secured with SSL encryption and PCI-DSS compliance to ensure safe and seamless transactions.
5. What is your return/exchange policy?
We offer a 30-day satisfaction guarantee for items returned unworn, unwashed, and with original tags. Customers are responsible for return shipping unless the item is defective. Refunds are issued within 5–7 business days after inspection. For exchanges, email [email protected] with your order number and request.
6. How do I choose the right size?
Each product page includes a detailed Size Guide with measurements in inches and centimeters. Our jerseys typically follow standard US unisex sizing. For a relaxed fit, we recommend sizing up. Still unsure? Contact our support team—we’re happy to help!
7. Do you offer customization (names/numbers)?
Currently, we do not provide customization services such as name or number printing. Our jerseys are sold as tournament-style replicas, featuring authentic design elements without personalization.
8. How can I track my order?
Once shipped, you'll receive an automated email with your tracking number and carrier link. You can also log into your account on our site and visit the "Order History" section for real-time updates.
9. Are your jerseys suitable for actual playing or just for casual wear?
Our jerseys are designed primarily for casual wear, fan events, gifting, and collecting. While made from breathable, comfortable fabrics, they are not optimized for high-intensity sports. For actual match play, we recommend official performance-grade uniforms.
10. Do you offer discounts or promo codes?
Yes! Join our email community to get 10% off your first order, plus receive early access to flash sales, tournament promotions, and exclusive fan offers throughout the year.
11. What materials are your jerseys made from?
Our jerseys are crafted from premium polyester blends that offer durability, moisture-wicking properties, and vibrant print retention. They are designed to be lightweight and comfortable for all-day wear.
12. How should I wash and care for my jersey?
To preserve colors and prints, wash inside out in cold water on a gentle cycle. Avoid bleach and fabric softeners. Hang dry or tumble dry on low—do not iron directly on badges or heat-applied graphics.
13. Do you sell youth or women's specific sizes?
We currently focus on adult unisex sizing, which suits most teenagers and adults. Please refer to our size chart for exact measurements. We plan to expand into youth sizes in future collections.
14. Can I order in bulk for a fan group or event?
Absolutely. We offer customized bulk pricing for orders of 10+ jerseys. Contact [email protected] with your team/event details, and we’ll prepare a special quote.
15. What if my package is lost or arrives damaged?
If your order is lost in transit or arrives damaged, please notify us within 14 days of shipping. We’ll work with the carrier to locate the package or arrange a replacement/refund as appropriate.
16. Do you restock popular sold-out designs?
We regularly restock best-selling tournament jerseys based on demand. Sign up for back-in-stock notifications on specific product pages to be alerted when your desired jersey is available again.
17. How can I contact customer service?
For inquiries, email [email protected] or use the contact form on our website. Our support hours are Monday–Friday, 9am–6pm EST, with a typical response time of 24–48 hours.
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